Years of thinking social archives >
If you missed our panel about the Future of Social Customer Care with Time Warner Cable, Lithium Technologies, and Altimeter Group, not to worry, we captured it on video.
Below you’ll find a quick “Do’s and Don’ts of Social Customer Care.” Below that you’ll find the panel. Feel free to comment below or tweet to us. If you’d like to complain in any way, you can tweet me personally.